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I know it was an "alpha" but that product shouldn't have been released to the public in that form as you created bad will amongst users (believe me, I really want Boxee or an equivalent to work but I'm now skeptical of your capabilities) and a huge mis-firing on PR. You spent all that marketing capital when you didn't have a product. Now, if/when you get a stable product it'll be yesterday's news and have little buzz.
I do product management for early stage companies. You should laser focus on these priorities alone:
1) UX, UX, UX: I'm assuming the code will get refined and stability issues will subside but the product has tons of dead-ends where you can't get back and its very confusing how you discover content including your own. Make a search that runs across content sources and a way for me to mark/queue shows for future viewing (both within Boxee and external to it in a browser plug-in). I absolutely don't care about what my friends are watching and I'm sure its vice versa. That feature dominates the product now and should be allowed to be turned off and resources working on it should be shifted to other things. I have specific tastes that "friends" have little influence over and we generally don't discuss it. I am more influenced by trusted reviewers (get NYT movie/show review content) and by smart algorithms which can see what I've watched and recommend similar (ala Netflix).
2) Content but "big" content: I don't want more individual content producers nor app plug-ins for random content. The signal to noise ratio and quality is already too much to handle. Make it seamless to switch between hulu, news sites/sources, non-hulu major providers, netflix/amazon movies, shoutcast, pandora/last.fm, and easy to add my own content. That's it. I'd debate the utility of YouTube.
Remember, TV and radio/music is a passive medium and you are trying to transition that to new capabilities that will enhance it but you can't fundamentally change user behavior. This is why last.fm, Pandora, and WOXY.com are so popular in Internet radio. I'm fine not being bound to time, channels, and other constraints cable puts on you but I still want to sit down and not have to "work" to get content. I want my queue, my favorites, and my recommendations (not from "friends"). You need to think about the equivalent of channel surfing and there are some nice metaphors you could apply. Feel free to contact me as I'm willing to expound on this for days and have two places set up to fully utilize internet TV/content: one with traditional cable and one w/o.
I want Boxee to succeed. I believe in the concept of it, the openness of it, but the execution has simply not been there. And Fred as you have said many times yourself if you don't get something and if it's not easy to use in the first 5 mins you move on. I'm afraid a lot of people will do the same here.
Here's to the Boxee team proving me wrong.
We hope to address most of the UX issues on our Beta release, so hopefully the only issue with Boxee on Apple TV will be "that it is not as fast as it is on the MacBooK".
Same thing with my co-workers. I got everyone excited here, they all installed and gave it a try for a while but now no one is using it.
Once it is improved, will definitely reinstall it on ATV and try again.
our next major release will be Beta (scheduled for later this fall), and I hope it will address both stability and UX issues you mentioned:
New Home Screen - there is a new Home screen for Boxee in the works, where Shortcuts will be very prominent (so you could have quick access to your favorite shows/apps). There will also be items from your Queue, your friends or 3rd party recommendations that will be part of the home screen.
Queuing items to watch later - as part of our Beta release there will be a Queue that will enable you to add items to it directly from Boxee or via 3rd party apps.
TV Shows and Movies browsing - today it is all over the place in Boxee. in the Beta we'll enable users to search and browse across all different sources, so it will be much easier to get to the content you want.
i also agree regarding passive viewing. i think it is missing in Boxee and other products. not sure we'll be able to tackle it in the Beta, but we have ideas on how to bring that experience into Boxee.
As for making money, Ronen said the team is working on developing payment options so that content providers can charge per-viewing or subscription-based fees for their shows; the goal will always be to let consumers access Boxee for free—but get a rev-share if they’re paying for the content. Ronen also said lead-generation deals could be an option; if Boxee drives new viewers to an online series, for example, the content company could offer an ad revenue share.
link to the whole post is http://paidcontent.org/article/419-boxee-adds-6...
...and I do think that Boxee can be successful even if they have to do a deal with the devil (i.e. cable providers) for a while. From what I've seen the product seems compelling - their biggest problem is that they might be offering a solution not based on a need yet, i.e. they're too early and could run out of money.
So difficult without knowing the internals, and without even knowing who their first real target demographic is (I know that this community may or may not be...)
It's very easy to get caught up in any one thing, and in tangents, so knowing that "these are the 4 things we are focusing on", keeps everyone on track. I'd suggest they put the four bullet points up on the wall in their office, so everyone gets a daily reminder.
Something to think about.
Apple *does not* provide an API to their payment service (unlike Amazon or Google). In fact, iTunes payment utilizes an e-commerce service from a company named "Click and Buy" (http://clickandbuy.com) which specializes in e-commerce for digital (non-physical) media. Click and Buy also handles transactions for Skype and several large gaming platforms.
On one hand, I'm amazed that e-commerce has evolved to the point where transactions can be seamless and invisible to the consumer, and on the other hand, I am continually amazed at comments on technology-focused blogs that present "wish-lists" of features to a vendor. The comments on these so-called technology blogs often indicate that the readers have very little understanding of the technology being blathered about.
It seems how the programming gets to the living room is entirely moot. In fact if Boxee does its job right the end user will have no idea how the content got there and furthermore, they won't care.
Boxee may focus on the fixtures side of it, but ultimately the ability to rate what you're watching from your living room pales in comparison to the fundamental fact that what you're watching has arrived over an agnostic pipe. Perhaps its not something that users will or should care about, but it would seem that investors (and tech prognosticators) recognize the game-changing potential in products of this nature.
Or --- maybe I'm totally off base and seeing more than there is here.
Boxee is not offering a pipe, they are leveraging existing pipes and counting on new pipes. The pipe is always going to be owned by somebody and that somebody will always need to be paid.
User interface sells widgets. Free vs. closed changes industries.
No argument that open is better than closed.
No argument that Boxee would be a better product on an open network rather than a closed one.
That said, I think that Boxee could be could be a very successful product (i.e. help people have a better viewing experience and make a lot of money) even on a closed network.
Boxee is Android for TV.
Is that a potential fate for Boxee? Or is it just a slower upward growth curve for both?
I was given a Google Ion (which is pretty much an unlocked MyTouch). It's a nice phone. ASE is amazing, especially when combined with Locale. Rodgers in Canada is has it for $79 (Canadian).
http://code.google.com/p/android-scripting/
H.S. kids can write Python scripts. Heck, my 7 year old writes python scripts on her XO.
That combined with more carrier choices, prepaid plans, and cheaper handsets
What pleases me about it is she fundamentally understands that computers are not magic, they do what they're told. Most adults don't get that.
...I'm getting some interesting facebook posts from one friend, but you don't FB and tell.
So, Umm, when do you want to see that post, you know?
EG: One of the interesting Choices of the Unbuntu Community was that they ahve a totally separate team of designers for the front level. They knew if they didn't have one design team making one design decision, the project would be a usability mess. So the actual look/feel is a total top down from the company releasing it, because otherwise it would be unusable from the "Just too much" school and the "why is that button here" school.
boxee is android to apple's apple tv
I culdn't even test it before, not enough memory, not a strong enough card, which I think is a failing. Don't assume everyone has hot new equipment out there. I still know a few people running on some very old architecture. So it wasn't just a me thing.
Speaking of which, I need a fresh install. I'm on a new computer...First Apple, not totally sure what is flying.
I am dumbfounded by how useful and disruptive this product is, even in its alpha form. Folks who are having performance problems should ensure they have the latest version-- major fixes came a month or 2 ago.
It's also notable indeed how open the company is being about future plans. Ballsy but I think worth the risk (many would criticize that this behavior signals the 800 lb gorillas pre-maturely, I think that risk is outweighed by allowing the crowds to help shape the product, and other factors).
You are right that many missed my point but I'm happy that we got that feedback. its always good to hear the truth, even when it hurts