DISQUS

andyswan · 1 month ago

My wife just informed me our marriage needs to come out of beta.

fredwilson · 1 month ago

oh man, that's a classic andy

Mark Essel · 1 month ago

I believe Andy must spend at least 25hours per day coming up with comical genius, then browses a few of his favorite blogs looking for "triggers". I've got standup on the brain, just saw a great show over at Governors in Levittown.

ShanaC · 1 month ago

Can I borrow that one sometime?

Phoebe · 1 month ago

Thank you, Fred! It was great working with Eric and your team :)

kidmercury · 1 month ago

well, looks pretty and all, but as we know, the real USV sales site is AVC. i mean that's where all the cool people hang out to keep their ear to the street. perfect spot to broker a deal!

congrats on the site revamp, i'm sure a large portion of the AVC community is familiar with all the hassles involved in redoing a site and the corresponding good feeling of finally getting it out there.

kirklove · 1 month ago

Kid, I'm currently familiar with the hassle of being a Philadelphia sport's fan. Double ouch.

kidmercury · 1 month ago

that was a real disappointment last night. as usual andy reid blew it by going for a 52 yard field goal instead of going for it on fourth down, and the foolish challenge, especially the first one. but with that said hindsight is 20/20 and i thought they played pretty well against a team that knows them very well.

fredwilson · 1 month ago

USV and AVC are different. Each serves an important purpose

kidmercury · 1 month ago

i know, USV is where go yearbook photo and federal reserve notes, AVC is where we go cartoon avatars and fredbucks. i know it's necessary (i have to do something analogous with my trading site and my kook blog) but IMHO the great promise of the social gaming revolution is that the game becomes real. so cartoon avatars and fredbucks ftw!

aaronklein · 1 month ago

the whole point of having both USV and AVC is that if anyone comes to pitch USV and isn't familiar with AVC, they don't even have to waste the time and can just show the poorly prepared pitcher the door. ;)

kidmercury · 1 month ago

lol good point :)

Dan Lewis · 1 month ago

I like it, but one of your audiences is underserved: the cold-introduction fundraising entrepreneur.

A tangent (you'll see why) if you will? The VC process is a lot like dating, and funding, eventually, like marriage. You make the same analogy in your usv.com blog post talking about why you don't fund companies competitive to your current portfolio.

In the dating world, you'd rather meet someone through a friend than at a bar -- there's less risk and immediate commonality in the first instance. In the VC world, you'd rather find out about an opportunity from a connection than by the fundraising equivalent of "nice shoes, wanna screw?"

But there are a lot of points between those two extremes. We've all seen couples which met at weddings, he the college buddy of the groom, she the ex-coworker of the bride. Similarly, by now, most everyone knows a couple which met via an online dating site.

My question -- or concern, I guess -- is how USV.com helps you meet people you'd not have otherwise met. It definitely explains your philosophy, experience, etc. quite well, acting in a sense as your Match.com profile. It even has a small caveat for would-be emailers, explaining the bare minimum info a date has to provide in order to have any chance at a positive response. But I think you can do more to make it less daunting: maybe 10-20 intake questions? I'm not sure. But one of the big pros of online dating is that it takes a lot of the guesswork out of the bar dating scene -- you already know important things like the education, religion, occupation, etc. of the potential date. I think USV.com can do the same for you.

EricFriedman · 1 month ago

The goal is hopefully to have someone understand our focus, then have the lowest barrier possible to get in touch.

You are right in that a form with 10-20 questions would filter down and put someone\company into a pre-determined mold, but sometimes this is not always possible. While some may love to fill out a form and check boxes, it deters others.

By providing dynamic information about the portfolio companies themselves it gives even more insight into those you "have not yet met". You can see latest issues on their minds (blog), opportunities (jobs), and activities (twitter feeds) and therefore would have a much better understanding of who is behind the organization and who, when, and where to get in touch with them. This is how the new USV helps you meet people you would have not otherwise met.

fredwilson · 1 month ago

i do a lot of that on this blog

Dan Lewis · 1 month ago

Indeed, and I think that anyone pitching you would be foolish to not
regularly read and participate here.

ShanaC · 1 month ago

How about blind dates? Sheer curiosity, but they are common from where I am from. Do you all do that as investors?

johndodds · 1 month ago

I like it and the philosophy behind it a lot. It looks terrific.

However I must highlight the fact it perpetuates one stylistic device that I hate.

A number of "more" and "continue" buttons appear throughout the site. I have no problem with them, but I dislike it when the preceding text ends in "...."

That suggests to me that the design is filling the text box with its maximum number of characters and not considering the visual/reading impact. Maybe this is one of the kinks to which you refer, but to my hyper-critical eyes it looks ill-considered, even though numerous web designers do it.

In my opinion, it is always better for the box to be filled with a complete paragraph that is comprehensible in and of itself and also inspires one to press the "more" or "continue" button. I wonder what other people think?

fredwilson · 1 month ago

that's a good point John. i never thought about that, but i agree

Phoebe · 1 month ago

@johndodds, the blog does have the ability to display full paragraph excerpts (instead of auto-truncated ones) but they just needed to be populated manually by the author. I edited the homepage display for the time being to demonstrate.

RichardForster · 1 month ago

I like it Fred, particularly the focus page. Although I also looked at it in IE 8 and that page is not displaying correctly for me, I don't see anything below geography.

Also as an aside with regard to blogs am I the only person who thinks that the standard web convention that all links navigate you away from the current page you are reading shouldn't apply? (I know I can right click or click my mouse wheel). Doesn't make sense to me at all, I don't want to navigate away from this site to look at a link you have posted.

fredwilson · 1 month ago

Excellent feedback/QA. We'll get that fixed

EricFriedman · 1 month ago

Thanks for the feedback - this is now fixed in IE (was a CSS issue)

RichardForster · 1 month ago

happy to be of assistance Eric...

Mark Essel · 1 month ago

I almost never remember to test with IE, great reminder to shake out some of the kinks in the way it renders compared to firefox/chrome/safari.

RichardForster · 1 month ago

IE has 62% of the browser market with IE 8 alone having 20%. It's still the choice of the man in the street (well choice is probably the wrong word!) and corporates. I think it is too easy as an early adopter community to forget this.

Actually I think IE 8 is a reasonable browser although I'm on Firefox for browsing and because I love the feedly plug-in and use Chrome for email.

Mark Essel · 1 month ago

Thanks Richard, I remember reading those stats and thinking, "but how? it's so slow".
I tried IE8 briefly, it's much faster than previous versions, I suppose the browsers will converge on high utility but with comparable experiences at some point.

RichardForster · 1 month ago

Hi Mark

I think you are right and browsers are already converging on that. Personally I think IE 8 has come a long way thanks to the competition pushing Microsoft and given that it is bundled with Windows 7 (apart from in Europe) it's probably going to maintain market dominance for a while yet.

Cheers


Richard

fredwilson · 1 month ago

What is IE?

kidmercury · 1 month ago

ouch!

fred wilson 1, steve ballmer 0

im2b_dl · 1 month ago

looks good ...clean, easy, intuitively "interfacable"...and easily digestible in showcasing the "brand."

csertoglu · 1 month ago

We've been discussing the best format for a thinking organization. A classical VC web-page format falls short - it's barely sufficient for a professional services firm. Sequoia's experiment feels a bit empty. I think they feel they don't need to really communicate outwards. We'd discussed a site that revolves around the partner's blogs. The new USV site looks like you have managed to build the ideal model.

fredwilson · 1 month ago

wow, thanks!

Stephen Phillips · 1 month ago

Very nice .. the team page (http://www.usv.com/team/) looks a bit like Hunted :)

The hardest thing to do in this game is actually get a new site out the door... a website is a living, breathing entity that is never finished.. but at some point you just have to let it go..

Fred can you pls share with us how long this site dev took from idea to launch?

fredwilson · 1 month ago

I think it was about three months. Nobody worked full time on it though

As for similarities to Hunted, well you know the saying about imitation and flattery :)

awaldstein · 1 month ago

Congrats--Clean. Easy to get around. Content rich. Well done!
As a branding wink though, the 'face' to your brand in this conversation is your big-eyed gravitar and in some ways the keyframe to your community presence. Always challenging to mix that with the corporate view.

fredwilson · 1 month ago

That's a good point. For my personal brand on the web, I'll always go with the avatar

The usv brand may require something a bit different

awaldstein · 1 month ago

Easy fix is to use the gravitar for each of the partners or bloggers as the keyframe to their blog entries under each profile instead of a generic icon. That way there is a hierarchy of brands, from the company down to individual blogs and twitter streams. It's a great site. I'm just a brand integrity stickler by nature and can't control myself on this, sorry;)

LIAD · 1 month ago

looking good guys.

compiling the investment thesis posts is a nice touch.

you can't ask for more than this level of clarity :-)

Sept 06 post -

We have two rules:

1 - don't invest in consumer facing web services without any consumers using them

2 - there is an exception to every rule


Love it!

kenberger · 1 month ago

"a blog ... is what it will always be."

I'm sure that was meant in the generic sense, that it's feed-based and interactive.

But "always" is a strong word, and I wonder if a weblog will really be the best form in years from now. For example, maybe some element a la the Google Wave idea will take hold, with real-time interactive discussion as it occurs, or some other paradigm shift we can't yet imagine...

fredwilson · 1 month ago

that's a good point Ken. noted

aaronklein · 1 month ago

now it just needs disqus comments :)

EricFriedman · 1 month ago

Working on it :)

fredwilson · 1 month ago

they are not working right now. we'll get them fixed. that's just one
example of the beta status

aaronklein · 1 month ago

It really is an amazingly cool commenting system.

EricFriedman · 1 month ago

Disqus is now working again throughout the site.

aaronklein · 1 month ago

Since we are talking about Disqus here, I thought I'd throw out a thought.

I have a ton of blog readers coming from Facebook. They read the blog post, click the back button, and go back and comment on the Facebook post instead of developing a conversation on Disqus. Of course, others with Disqus accounts comment on the post, so it's a fragmented conversation, almost with two separate communities of users.

I get that the Facebook login button on Disqus is supposed to overcome the objection of creating a Disqus account - but people aren't doing it. I've yet to see a single FB Connect comment on my blog.

Long term, these web services need to figure out how to get along better. If you are logged into Facebook, you should be pre-logged in to Facebook Comments on Disqus. You don't see the need to log in or create an account - you see your name and "logged in with Facebook" and you're ready to comment.

Perhaps the trade off is the comment then floats back and posts to the original Facebook post as well. If you're also logged in to multiple services - Disqus, FB, Twitter - perhaps the user can switch which "mode" they want to comment in so they can control where comments float back to.

I know none of this is Disqus' fault - the FB API is the FB API - but Facebook and Twitter could do a lot better at being integrated into the rest of the social web. They aren't going to own all of those conversations outright. So open up and make it easier for the conversations that happen outside of your control to float back into your sphere.

In a dream world, the FB comments would float over to the blog, but we know that FB will never let that happen.

EricFriedman · 1 month ago

Fragmented comment streams continue to be a problem. I also hope that one day a comment can be left once and aggregated everywhere and folks are working on trying to solve that issue. There are all kinds of issues around privacy, sharing, credentials, and other factors which make a system of auto-logged-in-commenting seem easy but difficult to implement. One persons dream feature is anothers privacy nightmare so its about executing on solving problems most users face today, then delivering value and solving problems to the more bleeding edge users tomorrow.

This is definitely great feedback for the Disqus guys and a general use case for a power user of these services.

aaronklein · 1 month ago

Agree with you...but I see this as more of a low end user feature. The power users know how to use fb connect as it works today.

direwolff · 1 month ago

launching as beta? come on fred, man up ;) it's one thing having an app do this, but a web site is meant to evolve, hence beta doesn't really apply. as well, what this says in effect is that all blogs/web sites are in beta. anyway, love what you've done here so call it what you want, but calling it beta seems a tad "fromage" :)

fredwilson · 1 month ago

it's beta because if you click around, you'll see that there are some broken
elements

Ryan Graves · 1 month ago

I love 2 things about this site...

1) the consistency of your message - throughout tweets, posts, offline convo's & likely board mtg's (although I wouldn't now) your message is the same and the focus's of whats coming with the web stay true.

2) the 'practice what your preach' mentality - this is cool and speaks volumes to your portfolio companies and future portfolio co's that you actually believe in what you're suggesting they do.

Nice job on this proj Eric F.

aanwar · 1 month ago

Awesome design. Good work.

kidmercury · 1 month ago

oh hey i just noticed new pictures of everyone! lol, that is always the most fun.

daryn · 1 month ago

I noticed the new pics too - and that while I look increasingly haggard (and increasingly bald) each time I end up on a new website - you guys are looking good!

Site looks great - congrats.

fredwilson · 1 month ago

They are not new photos. Just stuff we pulled from flickr

ShanaC · 1 month ago

I like the look -

Also, why did you you choose a magazine style? I think it was useful for you- but in certain ways it makes life confusing. Why is Brad's thesis on Chris and Malcom being Both wrong next to announcements about what you invest in after you invest in them. I wish you guys would find a magazine format that would allow you to separate these two blog functions in magazine format easily and highlight them visually. Right now in the Hierarchy of vision they are equal, and I don't see how they relate. I'm assuming that when someone writes a new post, everything will one one over left and/or move into the archive?

That's sort of confusing for me. Can you make it so that you guys have a column of USV's thought's and USV's Announcements. And Allow the Thought's Section to have pushthrough from Here, and everyone else who blogs. And also allow it to be differentiated visually somehow...

I'm not describing this well. I should copy the webpage, and then alter somehow....

One last thought- Change your logo box so that it is slightly golder by either doubling the pixel width of the box or deepening the color slightly. It could stand out as a logo more that way.


Bleh...

(Not meant to be taken negatively, I do think it is a step up, I just auto-turn on art critique on when someone asks to look at something visually..Now I wish I knew how to design my own logo, I suck at it.)

(Also I love the font. Sort of obsessed with fonts right now...Really lovely font, and I am tempted to check which font it is... What a lovely Sans, What a correct use of Arial, though I have a slight preference towards Helvetica...very crisp on my Mac. Beautiful)

Mark Essel · 1 month ago

You can always use a mockup or balsamiq to help illustrate your thoughts.

ShanaC · 1 month ago

Ok, since I am only a beginner at this. Plus I am still in recovery from having my concious-art peice deleted. I'm in a serious funk. I have no idea what I'm doing about that yet...

I'm still trying to teach myself Javascript and it is not going mysteriously well, though much better than my Java nightmare crash.

Both the piece "Foursquare," "Introducing Tracked.com" and "Chris and Malcolm are both wrong" all have have the following characteristic

rel="bookmark"

This is going to affect how the page loads in both the Javascript and the CSS. You currently have a dark blue/neutral extremely pale green-brown/mid range green grass going for you (Plus black and white). Do something to allow for the fact that in both the Javascript and the CSS that "Chris and Malcolm are both Wrong" should be marked slightly differently, no matter what page you load. Perhaps that gold color that's in your logo should give a 1 pixel outline, dotted. That would require you not marking everything as
rel="bookmark" and figuring out how it should switch off in a magazine layout.

That same space should also be updating stuff from everyone's blog, so even if you aren't coming here, we know you have written. Same with Brad, or Albert, or Eric, or Andrew.

What all of you say matters. It also stops the clicking around to find each person's personal thoughts on the same subject matter, if it is collated into one space. We've all been talking about how important this idea of collation and aggregation is. You should aggregate yourselves. And become some sort of collective frontpiece being that is USV.

And we should see Dorsey's tweets in front, mixed into everyone's. Hi! We like you! Stop hiding from us... I didn't even know that was there.

Mark Essel · 1 month ago

Oh I found a good javascript documentation page (it's on 14million ways to skin a cat). I might have some pdfs laying around about AJAX too. All this web programming stuff is new to me as well, and I'm often at a disadvantage due to years of desktop coding. I'm always fighting to get to the code past all the complicated frameworks (apps, controls, views, tests, tests & more tests).

ShanaC · 1 month ago

hehehe. I'm a beginner at just programming. But I like the web, so therefore I must try.

The problem with AJAXifying the world is it makes the website unusable to things like JAWS!. That's mean, and I think technically illegal in the US, but no one will prosecute you (note to people who script too much, techincally you should be coding to WAI standard. How many websites, especially fancy websites, do you see really coding this way, it's really unusual.) Plus I think AJAX currently isn't optimized for mobile phones, and I think this page is.

fredwilson · 1 month ago

You have to become a web designer. You have the requisite amount of obsession (in a good way)

ShanaC · 1 month ago

I can't sit still long enough to get through the coding alone. I know my weaknesses. I was trained in high theory, and then they said "Practice you shall learn by hanging out and doing, and if you get the money, you can hire someone" (which is true, but not a very me thing).

I prefer the studio thing. I like my open desk, and a lot of people around, and we sit and talk about what we did every 45 minutes to an hour to figure out what went wrong/right/change/unchange/good/bad- with no judgement, just as a statement of growth and change. I think it is one of the best ways to learn anything.

And I think I need a vacation before I go do anything. I'm starting to burn out from school.

Oh and Art Dova is alive. I feel like crying right now. OMG... Now I have to figure out how to talk to facebook and potentially find a lawyer, and tweak it for the Rhizome artbase.

ShanaC · 1 month ago

And I prefer overarching product design/HCI from top to bottom. The Art Dova project proved to me that this is a world that runs uhh, non-Euclidean parallel to the "real one" The cell phone and the web page both need to be designed with that idea in mind...

Dan · 1 month ago

Excellent job bringing in the dynamic content. I developed a landing site to bring cohesion to the Pittsburgh startup scene, and one of the things I realized was that we could grab the Twitter feeds from all of the startups in Pittsburgh and have them on the landing page. It provides incentive to visit the site more often.

I would suggest removing the Recent Posts section and replacing it with an amalgamated stream of all of the feeds of your investment companies. Logo on the left for brand association; then a brief of the feed; then a link to the feed, USV landing page, and company page. People would visit more often to find out what's going on with USV investments. The blog post theme is nice, but what mechanism would allow interested parties to better learn what is going on with your portfolio without having to navigate through several pages?

fredwilson · 1 month ago

Interesting idea

Nick Giglia · 1 month ago

Very clean, very intuitive, and does an effective job of communicating the identity and mission of Union Square Ventures. I almost wonder if it would be even stronger if the navigation buttons at the top were re-ordered to emphasize USV's focus and then allow visitors to see how the portfolio companies flow out of that philosophy, but things look great overall.

dherman76 · 1 month ago

Congratulations Fred. Are you guys going to "communitize" the site? Much of your deal flow comes from the community but the site does not harbor conversation, only speaks to it. You are the quintessential VC firm who can create it's own community or place of interaction - leaving that on the table.

EricFriedman · 1 month ago

I think having open comment threads around every post and content that comes from us solves this problem well. It keeps the attention on the post at hand and opens the door to get in touch if its relevant. Putting comments elsewhere may be confusing if its not a two way dialogue.

dherman76 · 1 month ago

but is there something more than "commenting." Ultimately, your website is not a blog. Are there areas to exhibit interactivity?

EricFriedman · 1 month ago

We are open to these features if they provide value - what did you have in mind?

fredwilson · 1 month ago

How should we do that?

dherman76 · 1 month ago

some "blue sky" ideas:

1. an "investment meter" that people can contribute to in order to judge which areas for investment are interesting (i.e. Adobe AIR apps, personal finance services, micromedia platforms, etc). This helps crowdsource an investment area.

2. A wiki for investment thesis (or something similar) in which people can participate and add their own thesis

3. USV Network - a job board and network for your entire community

etc.

William Mougayar · 1 month ago

Congratulations on the new look/content. It looks very clear and straightforward, which is a reflection of your operational style, as I understand it.
I think you're elevating the level of transparency on how VC's communicate with the open market. I can't recall seeing another VC site that is so transparent. The dynamic hooks are definitely a key feature.

kirklove · 1 month ago

Like putting a fresh pair of socks. Feels good.

Congrats, great job.

ShanaC · 1 month ago

One last question: Does the site check out for implementation for stuff like JAWS!? I could imagine a blind web entrepreneur coming up with a product that is about SAAS -but it would be very hard to get to you if the sight isn't compatible with stuff like JAWS!.

Phoebe · 1 month ago

@ShanaC: Yes, I check for accessibility and validation for the areas that we can control but can't guarantee the same for third-party scripts that are integrated into the site. In fact, during our meeting, we discussed including affordances for color-blind users.

ShanaC · 1 month ago

You are awesome for that. FYI, I happen to like your color-scheme, and how do you check concordances for colorblind users? I have some colorblind friends, they apparently do see some sort of color- it is just not what the rest of us see.

@ Disqus- are you JAWS! compatible? Your considered third party in this discussion I assume. I know that Narcissus, using the whole AJAX thing, is probably not, but can the comments themselves in Disqus be read by JAWS!?

(the apostrephe is part of the name.)

Any other big questions we have here?

That should be affordances, doing the homework thing.

Marcin Grodzicki · 1 month ago

Just a short input:
- there is really a lot of space around elements; in particular between post body and footnote on the front page - it's a bit of a waste
- the header: team, investments, focus - very clear; would add 'contact' as well (I know it's bottom right, but not everyone scrolls there)
- great stuff 'Jobs in our portfolio' - this really rocks
- I would add some hierarchy indicators - for instance in the 'our focus' it's hard to tell what's the bottom line

In general - great focus on giving rather than showing off - double thumbs up for that.

fredwilson · 1 month ago

Excellent feedback and critique. Thanks for taking the time to do that

ara818 · 1 month ago

I like the investment pages with all the different feeds...I think it might be interesting to see a aggregrated feed of all your investments in one. I wonder if interesting trends and observations would emerge from seeing all your portfolio companies actions, events, and developments as a part of one unified stream.

Stephen Phillips · 1 month ago

hey Fred .. your teamstream feed is exactly this :)

fredwilson · 1 month ago

I wonder if its too much though. Interesting suggestion for sure

jarid · 1 month ago

Some quick SEO tips...
-Since both USV.com and UnionSquareVentures.com work, add a canonical URL tag to every page. Even better, 301 redirect all of the UnionSquareVentures.com URLs to USV.com URLs.
-Add a meta description tag to the homepage. Won't help in ranking, but an easy way to control the snippet displayed on the search engine results page.
-Add an alt tag on the logo with you most targeted keyword (e.g. [NYC venture capital])
-In general, review the alt tags and page titles for keyword potential

No reason you shouldn't outrank "The Official Site of the United States Volunteers" for the phrase [USV]. :)

ShanaC · 1 month ago

Speaking of which, if you type in avc into just the firefox http thingamabob bar you often get redirected here:

http://www.avc.edu/

Depending on location in the country. Yup, you can be a community college.

fredwilson · 1 month ago

Ugh

fredwilson · 1 month ago

Thanks Jarid. You rock

suesol · 1 month ago

really nicely done - congrats!

fredwilson · 1 month ago

Thanks sue

Omer Perchik · 1 month ago

Congrats! looks great. I wish i could Fan that page :)

ceonyc · 1 month ago

"When Brad and I first thought about our firm's website back in 2004, we quickly decided it should be a blog and that is what it has always been and it is what it will always be."

#revisionisthistory

When I got there in Feb '05, you had this awful brochureware site: http://bit.ly/1gxz5Z (pics are gone, but you can see the layout.

The blog as a website was my idea. :)

I had built a website for the Hoboken kayakers in May of '05 in Typepad: www.hobokencoveboathouse.org

When we realized that no one went to our site and that we needed to get Brad blogging, I fought for the "it should be a blog" concept.

Given that you're at the social recruiting summit today, you can understand why I'd like the web to accurately reflect my job history--since I don't use a resume anymore. :)

fredwilson · 1 month ago

it may be revisionist history but i can't remember how we decided it
honestly

if that's how it happened, i am happy to revise my post

i'll talk to brad about it today

ceonyc · 1 month ago

It's fine... I'm just poking the bear. :)

fredwilson · 1 month ago

if it's a legit beef, i want to address it