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Thoughts on Blackberry Fail
Verizon and Sprint run on CDMA, which use ESN and IMEI numbers to point phone numbers to the network. The last time I was with Verizon (admittedly a while ago), you could call them and give them any unlocked CDMA phone's ESN and IMEI, and they would point your telephone number to ring that phone.
So that being said, the Pre is identical to the iPhone. If a hacker jailbreaks and unlocks it, you just call Verizon and tell them the ESN/IMEI, and you've accomplished the same thing.
I'm with you -- on a BlackBerry Bold. I have a trip to Ethiopia coming up, bought a QikRoam.com SIM card. Called ATT and they promptly unlocked the phone. Much happier being on a truly open platform without having to resort to jailbreaking.
But the bottom line is that the iPhone and Pre are two peas in a pod re: openness.
The Palm Pre is able to defend its intent in a better way because CDMA technology creates a greater wall of closed protection.
I've worked in this field for a few years now and it's pretty clear to everyone that one of the main reasons that the U.S. mobile market lags behind Asia and parts of Europe is because of the closed and protective nature of the mobile networks. The networks still maintain quite a bit of power - especially those networks that run on the CDMA technology. The networks are also very much tied to landline income still which creates internal conflicts of interest - which just slow down mobile innovation and openness even more.
It's basically a miracle that the iPhone has been able to do what it has in giving power to the consumer when it comes to mobile downloads - otherwise we'd still be surfing the Internet on slow mobile connections and downloading crappy apps via the likes of the AT&T Media Net.
As far as the Palm Pre goes, it has a lot of other problems besides its closed nature - like being on the horribly perceived Sprint Network - something I recently wrote about http://vukicevic.blogspot.com/ - and which Palm needs to tackle before its fruit dies on the vine.
You could have a completely unlocked CDMA device that runs on any CDMA network of your choice, and despite the lack of a SIM, it's still more open than a GSM BlackBerry when you first take it out of the box (don't know about you, but had to call AT&T to unlock mine).
That being said, you're dead right that the SIM is easier, and that's why the world has gone to GSM. The Pre will come out for GSM networks soon, and it will still be a locked device with the same amount of openness as iPhone. The question is, will a hacker jailbreak it?
As far as Sprint goes - I think that perceptions may be getting better but are still quite bad. I still associate the brand with terrible coverage and the strange iDEN-based Nextel system (with the walkie-talkie like usage). Sprint has a long way to go before it earns my trust and I think that hurts the Palm Pre's chances of widespread success.
Unless you are a global traveller that is regularly out of the USA it is irrelevant.
The GSM version of the Pre is expected to come out next year. Locked vs unlocked has nothing to do with having an open development platform. It's a linux-based phone catering to web-standards, arguably more so than the IPhone.
See http://blog.treonauts.com/2009/02/palm-pre-gsm-...
Might help you decide. Personally, I held off the iPhone due to the lack of a keyboard and I've been a Treo user for many years and IMO this is a good attempt. There are obviously some rough edges and it remains to be seen how quickly they will iterate to fix things that come up. I think that will be key as well as the App Catalog in the long run.
The bigger they are, the harder they fall.
Your reasons for not accepting the Pre are rather weak Fred, although to a global traveler, they are sound. We will see the best innovation in cell tech just as WiFi kills it.
The pace of change is too fast for the big telcos to adapt.
The bigger they are, the harder they will fall.
The reality is- they are currently just a commodity vendor, selling bandwidth.
The only real innovators so far are Apple and Android- who have built communities and integrated their products as lifestyle products.
I've written about this often at www.thenextwave.biz/tnw
thanks for this forum.
RIM was an innovator- with push e-mail. Other than that- no apps, no community, no ability to extend or enhance the service. Plus- the system reliability issues don't make for a solid platform.
Yes, you were addicted to your crackberry- but it had nothing to do with what RIM built in- it was addiction to email.
Hope you understand.
Thanks for asking.
If I were to send an e-mail with a 6MB attachment to a BlackBerry and an iPhone, it would take 64KB of bandwidth to forward it from the BlackBerry, and 12MB of bandwidth (6 down, 6 up) to forward it from the iPhone.
I also don't get where people get the idea that there are no apps on BlackBerry. That's totally wrong.
The BlackBerry is an open platform and I can put any app on it without AT&T or BlackBerry's approval. I have the following installed now: Yahoo Messenger, Google Maps, MSN Messenger, Facebook, MySpace, TwitterBerry, Opera Browser, YouVersion, Google Sync, SugarSync, Qik and various games.
Apple has some great technology, but let's not go overboard. RIM has been and continues to be a great innovator. The BlackBerry OS needs a refresh, but the fundamentals are right.
Mea Culpa- I stand corrected. I know some people can't stand Apple's virtual keyboard too- but, having come from a Treo-with chicklets- all of them leave me wanting what I had with a Psion Revo or MX5- which had a real keyboard.
However- locking into a stock keyboard doesn't allow the same flexibility that the iPhone allows. I've used a Curve- and find it's interface painful- like an IBM Thinkpads joystick nav of old- clunky.
I place a bet that the next version of the iphone software due next week will solve the push issues, or at least close the gap.
I'm not sure I agree that iPhone 3.0 fixes the e-mail issue. I think it's a matter of architecture.
The BlackBerry architecture is very bandwidth-efficient, with servers in the NOC pushing e-mail in 32KB spurts to the device.
The result is a seamless experience. Your phone chirps, you pick it up, the e-mail is there, no downloading required to read. As you're reading down the e-mail, it starts loading the next 32KB, which takes a second or two, since it is pre-loaded at the central BlackBerry NOC server that your phone has an open connection too.
The iPhone, by comparison, is like running Outlook over a very slow internet connection. It just goes out and connects to your different mail servers to get lists of messages. When you tap a message, you have to wait while it reconnects to that server and the message downloads.
It is true that iPhone 2.0 added push, but it's what I'd call "cheap push" like Windows Mobile...it just pushes the list of messages to the phone. You still have to connect to the mail server and wait while it downloads the actual message to start reading. And if your 3G signal blips while that's happening...I had e-mails refuse to download at that point and say "the server cannot be reached" for hours.
Apple has repeatedly mocked the NOC infrastructure calling it a single point of failure. That's fair to say, but I'd rather have the BlackBerry experience 360 days of the year than the iPhone's slow experience 365.
I also want to couch all of this by saying that the iPhone beats the BlackBerry hands down on the ease of use and simplicity of UI, the web browsing, the iPod and even the simple usability of the phone. But no phone that I've tried -- Windows Mobile, iPhone or anything else -- has come close to the BlackBerry on e-mail.
I wrote a more detailed review on this subject here, if you're interested:
http://www.aaronklein.com/2009/04/08/blackberry...
Here's another example of why this works so much better. When you move a message to a folder using BlackBerry, the message gets moved on the phone, and the phone queues up a command to the NOC telling it to move that message in your inbox. If your connection blips or you're out of range, the command will go through as soon as the BlackBerry reconnects.
In contrast, when you move a message on the iPhone, it tries to connect to the server and send the move command to your mail server. If it goes through, iPhone then re-asks for the now-shorter message list and your message disappears on the phone. But if iPhone can't reach the mail server, it just undoes your command and the messages pop back into your inbox. It's just annoying. Amazing that Apple hasn't figured out how to make this work better.
The most controversial part of the apps world right now are "off label apps" that are not approved by Apple; they are often downloaded from the web- but it seems that it isn't a huge amount of people are not bothering. Further, it seems that you need to Jailbreak the phone first.
What I would do to separate the apple software from the hardware sometimes.... issues like these....
but i'm on RIMM because their phones are easy to unlock and run on whatever network i choose
What are these networks you use or APIs you use that you couldn't get on this "closed" phone?
The average user doesn't need to "jailbreak" and vandalize a product to use it. They don't need ultra-connectivity or widgets. I mean, how often are you going to sit and balance your books noodling on a phone?
What sounds good to me about the Palm Pre is the keyboard and ease of use.
Proprietary hardware and software are the ways in which value is sustained. If you vandalize these things, you aren't liberating everything for teh ppl, you are merely transferring wealth to legions of widgeteers, who are a class lobby for jailbreaking. Who ultimately profits? Not the consumer.
I'm glad you're acknowledging that it *is* political and not merely "technological".
It's Leninist to use a device that you purchased in the manner that you wish to?
Your entire thread lacks perspective and an understanding of technology, business models, and what creates value for businesses and consumers.
There's a meme that "using a device" means you absolutely must bang on it with a hammer and crack it open. This is an affluent male/engineering/Silicon Valley meme that isn't shared by most consumers, who respect the notion that companies have to have proprietary hardware and software to stay in business.
Most people don't have that many toys, such as to have a felt need to hack, slash, jailbreak.
The most standard snarky rebuttal to any criticism of the sort I make is "I want to be able to copy my songs on some other device and they won't let me" or "I want to be able to use any network I feel like."
But most people don't have multiple listening devices beyond their i-Pod, and can't pay for all the two-year contracts of all the networks and server access.
Get a grip, you are in a bubble. Most of the problem with the user adaptation comes from this heavily-ideological arrogance that refuses not only to see what ordinary people live like, but that their own take on how they "should" be using technology is based in a discredited and unworkable collectivist worldview.
Most people feel no need to "jailbreak" their cell phones. Most people don't have to have a zillion APIs running ontheir cell phone because the use their laptops for most of these applications.
In fact, what's Leninist is the California ideology, which leads nowhere, except to a constant refrain where we're supposed to pretend to work (providing endless content on all these services for free) and you pretend to pay us (monetarize the services for a pittance, like Google Adsense).
In fact I have a very healthy sense of business, which is why I pointedly ask who is going to pay for all these servers, and why do so few get all the value sucked to their advantage out of the cloud?
Unless you're one of the lucky few widgeteers to moneterize your little API, or a very high A-lister blogger, you can't moneterize these services. That's a problem, if we're all going to be living wired and on line much more -- as we are doing.
One of the most idiotic and hackened phrases to come out of the Valley is this meme of "creating value". What that usually means is "how I pitch my consulting services" or "some big IT project". It isn't creating ordinary, useful value for *people*. It's like Lenin -- pretending to be for the people, and really in fact benefitting a corrupt and oppressive few.
How are you The Modern? There must be some strict definition of this that I am totally missing, and hence totally missing the joke.
</dorkiness>
happened to me
http://fredwilson.vc/post/119870892/fuck-the-mu...
the internet is a global system and attempts to be "national" are so
frustrating
we gotta get @ev to roll out tweetbucks, break us past the nation-state and monetize the whole twitter ecosystem at the same time
(I like Joseph Stiglitz...)
A) We are nearly at that point, the vast majority exchanges are denominated in either Euros, Dollars, Yen or Yuan. You effectively could make a global currency out of these four.
B) This could be very politically destabilizing. How would you get the right BEYs to the right people? How would you denominate correctly? Poor in Zimbawbe means something different than Poor in the UK, and this would correlate with the cash in hand (and the cash in digital hand, that each would carry.
C) How would you set up digitally in areas that don't have good digital penetration (Parts of the Himalayas... You still need hard cash out there, even if in the US, as Joe Stiglitz pointed out in the 80s, cash was becoming superfluous, and that debt and cash could become easily confused for that very reason.
D) I like to pretend that I am not a nice Jewish girl and that I am secretly a criminal on my nights off. Cash is very useful when I am fighting corrupting cops way out here in neverland. ;-)
That being said: As there is more and more cell phone usuage world wide, and as we get more digital- I think the movement towards a BEY currency is logical. Like all currency roll-outs, this is going to be slow and will take time to adjust (can't cause a panic here....) Just don't look before you leap.
Until then, they're making way too much cash in fees and options to do it.
Personal preference for a drive to the bottom. There is a reason we don't have a Ma Bell anymore...
What you don't want is too much of everyone acting in tandem. You can get market problems if the information of how they are acting in tandem isn't transparent.
I can identify two forces hindering it from becoming a global system - political regimes and money... in your example you happened to encounter the money force... this is what it's like most of the time if you live outside the USA!
We live in interesting times... will new "money-forces" evolve beyond some primitive forces to facilitate true globalization? Would you be open to massive redistribution of financial potential? Would your investors?
Perception can often twist the perceived into something more familiar and comforting...
It's not just about tech. Imagine taking any product to your local city, town or village market and tell customers that since most of you aren't signed up with x, y or z you can't have it.
I know automobile companies are not a good example of how to run a business but how much worse would it be if only certain drivers were allowed to drive certain cars on certain roads.
I just think with cutting edge technology there should be some cutting edge marketing.
I would be interested in understanding what markets Palm is targeting with this phone. It doesn't seem to be executives...
Bizarre.
But how is this any different from the iPhone, which is locked to ATT (at least in the US)?
I just feel like this prejudice is misplaced, and not equally applied. Ok. Perhaps you don't like the fact that its only going to be on a network that you don't use...
I'd like to see some better criticisms. I could find out in approximately 10 seconds which networks pre was being released for. Its not even opinion, its a statement of fact.
http://kenberger.com/blog/2009/06/palm-pre-quic...
its not about t-mobile
its about me controlling what network i want to use, not the device manufacturer
I think Sprint's exclusivity on the handset is pretty short.
I lived in Israel for a year. There were multiple carriers. everyone used GSM. The only place I noticed problems was one tiny area of the Biqua (the Jordan Valley) on the bus on my way up to, errr, religious seminary. One of the more common stereotype figures I saw was the guy who had multiple phones to take advantage of different serveries provided by different carriers. Was wierd from an American's perspective. Also their billing cycle was very different.
So yes, clearly you can make a lot of money doing this. My phone bills were higher there too. But I make the same amount of calls. We definitely can and should move off the system we are on now.
android's sw is the closest in terms of open source
on the hardware side, its slim pickings but there are some efforts
http://reviews.cnet.com/smartphones/google-ion-...
For my open source phone needs, I guess I'd use a Bugphone (use some Buglabs modules with Android).
They also tend to cripple, where possible, the various Open OS devices out there. Windows Mobile, S60/Symbian, Android devices should work on all carriers without too much trouble.
I personally think Palm have made a mistake here. In my experience it's harder to go from CDMA to GSM than the other way.
As much as I lust after The Pre and/or an iPhone (being the Gadget lover and Apple fanboy that I am) there is something to be said about open (source) systems/approaches (not to mention the handsets being locked down.)
I, for one have relegated my Blackberry to playing second fiddle and have promoted the G1 (HTC Dream in OZ to my primary communication device. There is something about this whole Open Handset Alliance Approach that feels good to me.
I know, the handset is "ugly" and has some shortcomings but 18 more Android handsets are said to be announced by the end of this year.
Just imagine switching from one handset to another at whim in the future; it's set up instantly as you punch in your username and password. This draws on similarities to those netbook/tablet-with-connection-to-the-cloud-scenarios. I think that's no coincidence.
Word count really doesn't convey sentiment and makes for some exceptionally useless ad impressions. From my limited involvement in the problem, my impression is that better ads would require a substantial leap in AI. If you could target ads according to sentiment you could have natural language interaction with all sorts of programs.
The good thing is that there's real money available to solve the problem and real money being lost. Much more of a driver than all of our movie/tv/literature driven fantasies of interacting with robots/computers.
We the human are imprecise- because we have nuance.
Machines (right now) have no nuance- but they are precise.
I think Sprint should have run an ad on this post, promoting the Palm Pre, specifically the handset and OS, features which Fred praised in his post. Isn't that better than having the brand avoid the conversation entirely? Brands have no choice but to engage the detractors and display advertising is a very scalable way to do so.
Obviously, the economics of the cell phone market are driving the exclusive deals and the locked phones.
Not sure if Apple ever feels they can make good enough margin on a $199 iPhone if AT&T isn't paying them $400 to lock in the $1600 in wireless revenue.
Like yesterday, I am replying to your post from my Palm Pre. In case you haven't guessed I'm one of those "special needs"/ disabled people; I'm also rather gadget happy. I'm also an active contributor to a couple of Free/Libre Open Source (FLOSS) projects.
Obviously, my requirements for handset may be different than yours. I don't travel much internationally or domestic US anymore, it's just too tiring, and my recovery time has increased dramatically as I've aged... That's just a fact of life.
My primary requirement in a smartphone handset, especially the touch/gesture phones is that the handset be able to accommodate my widely varying capabilities with fine & hand/eye motor control. Secondary, but also important, is the speed of the carriers data network.
I was never able to use the iPhone's gesture keyboard with any level of practical facility. The rocker switches on some Blackberry models were problematic, but not impossible. I've never had substantial problem with any Palm/Handspring device, though I could never get the hang of Graffiti.
I'm loving the Palm Pre. Today I woke up with noticeable tremors in my hands (this happens occasionally, just part of my life). Perfect opportunity to "field test" the Pre for accesibility; it's passed with flying colors thus far.
On the data network speed/coverage: Sprint is still the best in the US, and I've used all the public carriers, as well as some private/proprietary networks.
I am a hardcore Apple fan girl since the mid-1980s. I'm an even bigger UNIX fan girl, again since the 80s. Apple +UNIX is the best combination for accesibility-- until the iPhone.
Just my .02.
P.S. Disqus needs a "preview post" mode :)
Just my .02
i get very principled about certain things
:-)
*Then* the jailbreak/unlock games can commence.
Figured that's where our discussion would go.
An FPhone, this phone ain't: http://www.avc.com/a_vc/2007/08/the-fphone.html
Palm did this with all the Treos in the past (which also had a touch screen and keyboard BTW). It used to drive me nuts because I would have to wait months for a new model to work with my carrier which I wont change, since they have grandfathered an unlimited voice and data plan for a flat fee since 2003. But the GSM and CDMA models are quite different, even in weight. I've always wondered why it took so long to release the models for the other radios and in the end this just gives RIM and Apple time to cover their new features.
What if ATT opened to everyone, not just their own customers? what happens when Sprint makes their network free, and figures out some other source of revenue? One of these players needs to shake things up. Open up, get really cheap or free.
I get to test a ton of oddball and beta demo GSM phones, and can't remember when my T-mo sim worked but not my ATT at least for VOICE-- for data, it can be more of a crap shoot to get the right provisioning with the right protocols and stacks and other irritating mysteries, but that can be very true hopping around GSM carriers around the world, not just the US ones.
So I haven't quite understood the perception that T-Mo USA is any more open than ATT. Maybe others have, and I'll learn.
http://www.pomegranatephone.com
http://blogs.channelinsider.com/secure_channel/...
Again the agreement between O2 and Palm is "exclusive", just like the O2 agreement with Apple for the iPhone, but "unlocking" GSM phones is easy.
Why are so many agreements exclusive?
Manufacturers with a new phone like to receive a big buy commitment from a carrier, which they can only get, if the contract is exclusive. A carrier may guarantee to buy several millions of an exclusive phone. However, if it is non-exclusive they will only gurantee a few thousands to tens of thousands of units.
Carphone Warehouse, which is a large independent European phone retailer and not a carrier, behaves the same way, so this is not carrier specific. In my experience with Best Buy and other big retailers on both sides of the Atlantic, the principle is universal for all types of hardware (phones, games consoles, consumer elctronics.....).
http://www.prethinking.com/home/2009/6/15/sprin...